Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Determine job requirements
  2. Receive and classify articles
  3. Prepare articles for cleaning

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Articles for cleaning include one or more of the following:

clothing, garments or fabric accessories

kitchen linen

hospitality linen

other fabric products

Industry procedures include one or more of the following:

receiving and sorting according to requirements in AS/NZS 4146:2000 Laundry practice

handling procedures for hospital linen, heavily soiled or contaminated industrial items and other item requiring special care

Product handling procedures:

handling of foreign objects

dealing with lost property

manual handling of garments

processing of payments

handling of damaged and missing components

safety procedures, including the use of protective clothing

Machines and equipment include one or more of the following:

towel unwinding machines

tying machines

marking equipment

overhead rail and bagging systems

conveyor systems

automatic bin counting systems

stock management and financial transaction equipment

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices and other reference material

reading care labels and recognising colours, fabric types and fragility of fabrics to identify correct classification and care requirements

preparing a range of articles and fabric types with different care needs for dry cleaning or laundering on at least two (2) occasions

completing work systematically with attention to detail without damage to goods and equipment

using related equipment and providing customer service and stock management and financial transaction processes according to workplace procedures, as required

identifying, safely removing and disposing of foreign objects and lost property according to environmental protection, waste disposal, recycling and workplace procedures

operating machinery and equipment to prepare articles, including special requirements

maintaining accurate records

complying with relevant federal and state or territory legislative or regulatory requirements.

Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

Australian Standards that govern dry cleaning and laundry operations

range of processes available

care and maintenance procedures for articles:

clothing, garments or fabric accessories

kitchen linen

hospitality linen

other fabric products

customer service and cash handling procedures

environmental aspects related to workplace operation and manual handling

infection control procedures

classifying processes

fabric characteristics and care requirements

quality practices

workplace practices

practices for recording and reporting

AS/NZS 4146:2000 Laundry practice.